Refund Policy

Template - to be completed with the company details and legally reviewed before the service goes live.

Last updated: TODO: date

Every device gets a free trial before any purchase, so the app can be tested with the user's own portal first.

1. Right of withdrawal

TODO: statutory right of withdrawal for digital content for consumers in the applicable countries, and whether / how it expires when the license is activated immediately at the buyer's request.

2. Refund requests

TODO: how to request a refund (contact e-mail, order number), time limit, processing time.

3. Effect of a refund

TODO: what happens to the license after a refund (e.g. the purchased time is removed).